How to Read Your Payment Option Loan Statement

1. Mailing (Billing) Address - This is the current mailing address HomEq Servicing has on record.  If the information is not accurate, you can log in and change your mailing address and other contact information in a secure environment.  Or, register now if you currently do not have an online account.  You may also check the box on the Payment Coupon at the bottom of your Account Statement, and complete the reverse side as instructed.
2. Statement Date, Account Number and Contact Information - Includes the date that the statement was issued and your HomEq Account Number, as well as important information regarding how to stay in touch with HomEq Servicing. To ensure proper handling, always include your HomEq Account Number on any correspondence or payments sent to HomEq Servicing.
3. Amount Due Explanation - An itemized listing of all amounts due on your account.
4. Account Information –Includes the (unpaid) principal balance amount and a summary of the current escrow balance (if applicable)
5. Escrow Disbursements – Includes amounts paid (year-to-date) from your escrow account to cover property taxes and insurance.
6. Interest Paid & Tax Information – A summary of the Year-to-Date Interest and Tax amounts you have paid. Account Statements for the months of January through April will include the amount of interest and taxes paid in the previous calendar year.
7. Late Charge Information – If applicable, this is the date by which your payment must be received to avoid the assessment of a late charge
8. Additional Payment Options – Provides the additional payment option amounts on Payment Option loans. NOTE: These additional payment options are only available on current accounts.
9. Account Status and Protect Your Credit – Provides important Account Status information as well as action you may need to take to Protect Your Credit.
10. Please Note – Provides the late charge amount and date when the charge would be assessed to the account if the minimum payment is not received.
11. Payment Activity – Shows how funds received were applied to your account.
12. Important Messages – Special announcements and exclusive offers that are available to HomEq Servicing customers.
13. Payment Coupon – Please return this perforated coupon with your payment to ensure proper posting. The Amount Due is the amount to be paid by the Amount Due By date indicated. This coupon may be used to send additional funds exceeding the Amount Due.

Back of statement

14. Payment Methods – Details of various payment methods that HomEq offers to our customers, as well as addresses to send payments.
15. Payment Options Description – Description of additional payment options and how those payments are applied on Payment Option loans.
16. Returned Payment Fees – Provides more detailed definition of the Returned Check Fee, Other Fees and Advances.
17. Electronic Check Conversion – Explains how checks presented as payments will be processed.
18. Written Correspondence – Provides instructions and mailing address for customer written correspondence.
19. Address & Phone Number Corrections – Appears on back of payment coupon. Allows you to update your address or phone number by filling out coupon form.

Front of the statement	Back of the statement