How to Read Your Statement

1. Mailing (Billing) Address - This is the current mailing address HomEq Servicing has on record.  If the information is not accurate, you can log in and change your mailing address and other contact information in a secure environment.  Or, register now if you currently do not have an online account.  You may also check the box on the Payment Coupon at the bottom of your Account Statement, and complete the reverse side as instructed.
2. Statement Date, Account Number and Contact Information - Includes the date that the statement was issued and your Account Number, as well as important information regarding how to stay in touch with HomEq Servicing. To ensure proper handling, always include your Account Number on any correspondence or payments sent to HomEq Servicing.
3. Amount Due Explanation - An itemized listing of all amounts due on your account.
4. Account Information –Includes the (unpaid) principal balance amount and a summary of the current escrow balance (if applicable)
5. Escrow Disbursements – Includes amounts paid (year-to-date) from your escrow account to cover property taxes and insurance premiums due.
6. Interest Paid & Tax Information – A summary of the Year-to-Date Interest and Tax amounts you have paid.  Account Statements for the months of January through April will include the amount of interest and taxes paid in the previous calendar year.
7. Late Charge Information – If applicable, this is the date by which your payment must be received to avoid the assessment of a late charge
8. Account Status and Protect Your Credit – Provides important Account Status information as well as action you may need to take to Protect Your Credit.
9. Payment Activity – Shows how funds received were applied to your account.
10. Important Messages – Special announcements and exclusive offers that are available to HomEq Servicing customers.
11. Payment Coupon – Please return this perforated coupon with your payment to ensure proper posting. The Amount Due is the amount to be paid by the Amount Due By date indicated.  This coupon may be used to send additional funds exceeding the Amount Due.

Back of statement

12. Payment Options – details of various payment options that HomEq offers to our customers, as well as addresses to send payments.
13. We’re Here For You – describes various ways to get in contact with HomEq should you have any questions or concerns (provided in English and Spanish).
14. Fees and Advances – more detailed definition of the Returned Check Fee, Other Fees and Advances.
15. Electronic Check Conversion – explains how checks presented as payments will be processed.
16. Address & Phone Number Corrections – appears on back of payment coupon. If you want to report a change in address or phone number, just complete the form and return it with your payment.

Front of the statement	Back of the statement